Terms of Service

1. Acceptance of Terms

By using itmatepro.com or engaging our services, you accept these terms and our Privacy Policy. We reserve the right to modify these terms at any time; continued use after changes constitutes acceptance.

2. Services

itmatepro provides managed IT services as described on our website and in separate service agreements. Scope, pricing, and deliverables are set out in individual quotes or contracts. We do not guarantee uninterrupted service but will use reasonable efforts to maintain availability.

3. Use of Website

You agree to use our website only for lawful purposes. You may not attempt to gain unauthorized access to our systems or data, transmit malware, or use the site in any way that could harm us or third parties. Content on the site is for general information and may change without notice.

4. Payment and Fees

Fees for services are as agreed in your service agreement or quote. Payment terms (e.g., net 30) are specified therein. Late payments may incur interest or suspension of services. You are responsible for any taxes applicable to your engagement.

5. Limitation of Liability

To the fullest extent permitted by law, itmatepro shall not be liable for indirect, incidental, special, or consequential damages, or for loss of profits or data. Our total liability for any claim arising from these terms or our services shall not exceed the fees paid by you in the twelve (12) months preceding the claim.

6. Termination

Either party may terminate a service agreement in accordance with its terms. We may suspend or terminate access to our website or services if you breach these terms. Upon termination, your right to use the site and services ceases.

7. Intellectual Property

The itmatepro name, logo, and all content on this website are our property or our licensors'. You may not copy, modify, or use them without our prior written consent.

8. Contact

For questions about these Terms of Service, contact us at [email protected] or (803) 410-5506.